Support

Customer support is of utmost importance to SECAPEM. We prove it by:

• Developing a long-term business relationship with our customer
• Moving from a traditional support approach to a global solution and services integrating all aspects of LIVE FIRING TRAINING ACTIVITY
• Providing the most cost-effective integrated solutions to meet our customer requirements and training policy
• Offering support to our customer in case of technical problems with SECAPEM systems

Field Support

SECAPEM works in very close partnership with the user and provides support for the life of the products:

• Regular maintenance of the product
• Repair and immediate exchange of crashed material
• Product installation and setting to work (initial contracts)
• On site training of the users
• Technical assistance during firing training